Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Is your turquoise natural?
We source turquoise directly from the mine. Product details, quality information, and photos are provided before shipment so buyers can evaluate each lot.
What types of turquoise do you supply?
We supply both rough turquoise and cut/polished turquoise in various grades, sizes, and shapes. Our products are suitable for jewelry manufacturers, wholesalers, gemstone dealers, and collectors.
Why are your turquoise prices competitive?
As a direct supplier with access to turquoise at the source, we eliminate multiple layers of middlemen. This enables us to provide high-quality turquoise at fair and competitive wholesale prices.
Are you a turquoise exporter or a trading company?
We work directly with turquoise at the source and supply international markets, helping buyers access turquoise with competitive pricing from the source.
What is the minimum order quantity (MOQ)?
The minimum order quantity is 50 kg package
Can I request specific sizes or grades?
Absolutely. We can sort and supply turquoise according to your required size range, color, matrix pattern, and quality grade whenever available.
What payment methods do you accept?
We accept international bank transfers and other mutually agreed payment methods depending on the order value and destination country.
How long does order processing take?
Processing time varies depending on order volume and product availability. Most orders are prepared and dispatched within a few business days after payment confirmation.
Can I receive a sample before placing a large order?
In many cases, sample orders can be arranged so that buyers can evaluate the quality before committing to a larger purchase.
How can I verify the authenticity of your turquoise?
We carefully source and inspect our turquoise. Additional photos, videos, and detailed product information can be provided upon request. Third-party gemstone certification may also be available for selected products.
How is turquoise quality determined?
Turquoise quality is generally evaluated based on color, hardness, source, matrix pattern, size, stability, and overall appearance. We offer different grades to meet various market needs.
Do you export internationally?
Yes. We export turquoise worldwide and can arrange shipment to most countries through reliable international logistics companies.